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Does Pursuit of Subrogation on Low Dollar Property Claims Have Value?Richer and Nichier: How to Grow Big in Small MarketsSponsored by: Spartan Recoveries LLC
The answer is YES, and it’s in the millions. Learn how pursuing subrogation on low-dollar property claims – which may be overlooked in lieu of more robust recovery opportunities – can have a significant impact …
Sponsored by: Vertafore
The underwriting process is often laced with a series of challenges and unique pain points that impact our key stakeholders: the agents and underwriters. And there’s no greater threat to your growth and …
Sponsored by: Vertafore
Are you curious to see how independent agencies are expanding into niche lines of business in order to grow their book? In this webinar, for agency leaders, sales, and marketing, you’ll learn how you can become …
Sponsored by: Vertafore
Insurance is about relationships. With the advent of artificial intelligence and machine learning, you might think that relationships will become less important. However, this couldn’t be further from the …
Sponsored by: CDC
The CDC has compiled steps for storm preparation and measures to be taken to remain healthy in post storm conditions. This report includes detailed instructions for maintaining clean water and healthy food …
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MAPFRE Insurance and GEICO Rank Highest in Respective Segments
COSTA MESA, Calif., May 23, 2019 /PRNewswire/ — Property and casualty (P&C) insurance companies have shown marked improvement in many of their digital offerings—particularly mobile self-service functionality—but still have work to do to meet customers’ rising expectations. According to the J.D. Power 2019 Insurance Digital Experience Study,SM released today, specific areas where insurers come up short when compared with mainstream digital consumer companies are with ease of shopping and servicing their policies, household-level policy management and inconsistent use of social media.
INSURERS ARE INCONSISTENT IN CORE INSURANCE-SPECIFIC CAPABILITIES
The study found that insurers were inconsistent in their delivery of capabilities most relevant to the insurance customer and shopper experience. Gaps revealed in the DIMENSIONS Scan include web chat, customer service capabilities, and personalization.
Analyzing what your competitors are doing online is important for multiple purposes – from being inspired by their ideas, and avoiding their mistakes, to adjusting your marketing strategy in-step.
And with social media taking up a huge share of online traffic, paying attention to how to get ahead of your competitors on social platforms is incredibly important. To do this, you need to look at what your competitors do, and what people are saying about them on social media.
In order to facilitate such process, you need to understand which are the right competitors to monitor, and which aspects of your competitors’ businesses are worth analyzing. You then need to decide which audience, engagement, and content metrics are useful in your particular case.
In this post, we’ll take a look at eight competitor analysis tools and apps that can help you maximize your assesment efforts.
- YouTube is testing a software tool called “Bumper Machine” that aims to optimize video ads for mobile audiences, TechCrunch first reported. The video-editing tool uses machine learning to pick out key moments from a longer spot and condense them into six-second bumper ads, a format that the video-sharing site introduced three years ago.
- Food delivery app GrubHub shortened two 13-second ads with Bumper Machine by identifying more exact marketing messages the company wanted to show. A GrubHub spokesperson told MediaPost that the short-form videos gave it more flexibility in its ad placements as part of ongoing campaigns.
- The Bumper Machine looks at video spots and identifies elements such as human characters, motion, sharpness of the focus and quality of the framing. It can help marketers to identify the message and how best to convey that in six seconds, Vishal Sharma, VP of product management at YouTube, told MediaPost.
Briefed while Walmart is rolling out NextDay delivery in Phoenix and Las Vegas
THOUGHT OF THE DAY“Set in 2028, VIG’s fictional story centres on Tom, a 30-year-old blockchain architect.” – Vienna Insurance Group (VIG) is planning for the role it will play come 2028 by painting a picture of a typical day in the life of a young blockchain architect named Tom. The Group is currently in the process of implementing more than “150 digitalization projects,” the majority of which will be completed within the next two years.
Supporting over 200 startups across different industries, KiwiTech brings a startup mindset and a creative approach for enterprises and startups that are looking to innovate. With emphasis on flexibility and speed, KiwiTech offers end-to-end technology solutions from sophisticated platforms, to nimble and inventive apps. Learn more here.
TIDBITSPost Accident ExperienceVolvo Car USA is introducing Volvo Car Accident Advisor – “the first mobile, post-accident experience.”
The new service was developed with the help of CCC Information Services and serves up emergency services and checklists, guided accident documentation and digital insurance claims and repair services to keep drivers safe, informed and in control after a collision. After drivers contact Volvo Customer Care and confirm they are uninjured and do not need emergency services, a link is texted to their smartphone, which opens a web-based application that takes drivers through important steps following an accident. Volvo Car Accident Advisor will prompt drivers to capture facts and photos of the accident scene, offer them the option to digitally notify their insurer and to search for collision repair shops, helping to speed claims handling, reduce repair-cycle time, and better manage the overall post-collision process. Bottom Line: Claim Di comes to mind.StapledAsurion (think: 300m customers globally) has announced it’s working with Staples to provide customers who purchase Staples Protection & Tech Help Plan with tech help on their personal, smart home and home office technology.
“As we continue to expand Staples’ assortment of personal, smart home and home office tech options for our customers, it’s only natural that questions come up regarding how to get the devices setup and working together, how to optimize them to work more smoothly, and ‘Who do I go to when I need more help?’. Our new Staples Protection and Tech Help plans powered by Asurion provide the solution to all these questions in one place, helping our customers to be more productive and connected through their technology.” – Staples Chief Merchandising Officer Peter Scala. Bottom Line: Walmart is to Allstate, as Staples is to Asurion.
U Complete MeMalaysian telecommunications company U Mobile has signed a collaboration agreement with Chubb Insurance Malaysia, to offer a range of general insurance products to both U Mobile and non-U Mobile customers.
The partnership – set to begin during the third quarter of 2019 – will make Chubb’s micro personal accident insurance as well as a range of travel and motor insurance products available via U Mobile’s soon to be launched e-wallet service GoPayz, allowing users to receive quotes, purchase and manage their policies through the GoPayz app and website. Bottom Line: U Mobile has a 14% market share and ~6m subscribers.
Mobility InsuranceMobly, a mobility platform and a Baloise subsidiary, has launched a new ‘mobility insurance’ product which offers pay-per-mile car insurance.
Customers start the process online to later plug in the OBD2 dongle into their vehicles. The Mobly app provides a detailed overview of the number of miles driven and customers receive an invoice based on the actual number of miles. The policy also offers customers coverage for physical injuries while using other modes of transportation. Mobly was launched in 2017 by Baloise to offer a range of mobility services. Additional services include on-demand breakdown assistance and free car assessment reports to determine the market value of cars. So far, car reports helped thousands of people when purchasing or selling a car in the past year, and more than 30k Belgians use the breakdown assistance app.
123 MillionNextdoor, “the private social network for your neighborhood,” has announced $123m in funding led by Riverwood Capital, with participation from existing investors Benchmark, Tiger Global Management and Kleiner Perkins, and new participation from a large global asset manager.
“Around the world, there is a universal yearning for the connectedness of proximity. Neighbors everywhere still love and care about belonging and contributing to a tangible, real place as evidenced by Nextdoor’s continued growth and expansion throughout the US, Europe and Australia.” – Nextdoor CEO Sarah Friar.
// London-based Halo plans to operate in the same space. Keyword: Plans.
Working on Those 10k Steps
Our upcoming meetup is scheduled for May 16th, 6-8 PM at KiwiTech. RSVP here.
Subject: Vehicle Subscriptions. Date & Time: May 22, 2019 4:00 PM Eastern Time. Format: Webinar. Registration: Restricted & Required.
Jetty – (Senior) Property Claims Adjuster. Noblr – Director of Sales & Service. Smith & Wilkinson – Director of Biz Dev. Verifly – Vice President, Insurance. CANARY Consulting – Data Analyst. AREA42 – Office & Happiness Manager (1/5). Cover Genius – Insurance Product Manager – Automotive (1/3). Simply Business – Licensed Insurance Agent. Galecki Search Associates – Head of Product Development (1/2). Clearcover – Backend Engineer. Farmers – Product Analytics Manager (1/4). Breathe Life – Director, Business Development.
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